Question 1

How is CO-MSG different from using Slack, Jira or Monday.com?

Accepted Answer

Those tools don't talk to each other, so work falls through the cracks between them. CO-MSG is one workspace where a chat message becomes a task, a task gets a meeting, and a social post ships — all linked together with one login and one bill.

Question 2

Is my clients' data secure?

Accepted Answer

Yes. Every workspace is isolated at the database layer, so no tenant can access another's data. Passwords are hashed, sessions are token-based, and granular roles control who can see and approve what.

Question 3

Can I move over from my current tools?

Accepted Answer

You can invite your team by email in seconds and import your Slack history. Projects, people and content calendars are quick to set up, so most agencies are running on CO-MSG the same day.

Question 4

Do you charge per user?

Accepted Answer

Pro is priced per active user per month. The Free and Individual plans are flat, and Agency is custom for multi-team studios.

Question 5

Can I cancel anytime?

Accepted Answer

Anytime, with no penalty. You can also export your projects, messages and people data whenever you like — your data is always yours.

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