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Terms of Service

Last updated September 12, 2026

These terms govern your use of co-message at co-msg.com. By creating an account or using the service you agree to them.

The service

co-message is a team workspace for chat, meetings, projects, HR and social media management. Features available to you depend on your subscription plan.

Your account

You are responsible for the activity under your account and for keeping your credentials secure. You must provide accurate information and be authorized to act for the organization you represent. You may register or sign in with Google; if you do, you authorize us to receive your basic Google profile (name, email, picture) to create and access your account, as described in our Privacy Policy.

Connected social accounts

When you connect a third-party platform (such as Facebook or Instagram), you authorize co-message to access and act on the accounts you select — for example to publish posts and read insights — on your behalf. You must comply with each platform's own terms and policies, and you confirm you have the right to manage the accounts you connect. You are responsible for the content you publish.

Acceptable use

Do not use co-message to break the law, infringe others' rights, send spam, or violate a connected platform's policies. We may suspend accounts that do.

The Free plan

co-message is free for individuals and for teams of up to 3 members, for 12 months from the day the workspace is created. No card is asked for and none is stored, so nothing is ever charged automatically. These rules apply to it.

  1. Who it is for. Any individual, and any team of up to 3 members. You may use it for your own business or for client work.
  2. How members are counted. A Free workspace holds at most 3 members and the owner is one of them, which leaves 2 invitations. Pending invitations count against the limit, and every member counts the same whatever their role. Removing a member or withdrawing an invitation frees that seat at once.
  3. How long it lasts. 12 months, counted from the day the workspace was created. The period belongs to the workspace rather than to any project or member, so renaming it, starting new projects, or changing who is invited does not restart the clock.
  4. One free period per customer. Creating extra workspaces or accounts to obtain more seats, or to begin a second free period, is not permitted, and we may close accounts used that way.
  5. What is included. Everything listed under Free on the pricing page, within the limits shown there. Anything listed against a paid plan stays on that plan.
  6. Social Studio. A Free workspace may connect Facebook and Instagram — one account each — and use Social Studio to draft, schedule, publish and review those accounts for the same 12 months. LinkedIn, X, Threads, YouTube and Google Business are on the paid plans. Access starts when you connect your first account and runs to the end of your free period; disconnecting and reconnecting an account does not extend it. You must be authorised to manage the pages and profiles you connect, each network's own terms and policies continue to apply to everything you publish, and we publish only what you ask us to.
  7. What happens at the end. We will tell you before the 12 months are up. You can then move to a paid plan or stop using co-message. Your content remains yours and can be exported either way.
  8. Fair use. The acceptable-use rules above apply in full. Do not resell or share a Free workspace, and do not use scripts or bulk sign-ups to work around its limits.
  9. Changes. If we change the Free plan, workspaces already inside a free period keep the terms they started under until that period ends.

Plans & billing

Paid plans are billed in advance on the cycle you choose. You can change or cancel your plan from your workspace billing settings; cancellation takes effect at the end of the current period. The Free plan is never billed — see The Free plan above.

Your content

You own the content you create and publish. You grant us the limited rights needed to operate the service (such as storing and transmitting your content to the platforms you publish to).

Disclaimers & liability

The service is provided "as is". To the extent permitted by law, co-message is not liable for indirect or consequential damages, and our total liability is limited to the fees you paid in the prior 12 months.

Termination

You may stop using co-message at any time. We may suspend or terminate access for violations of these terms.

Contact

Questions about these terms: contact@co-msg.com.