Support
How can we help?
Send us a message and it becomes a tracked ticket — our team replies by email, usually within a business day.
How fast will I hear back?
We reply by email, usually within one business day. Urgent issues are prioritized.
Where do my tickets go?
Every request becomes a tracked ticket with a reference (TKT-xxxxx) so nothing gets lost, and you get email updates as it progresses.
Can I raise a ticket from the chat?
Yes — open the Co AI assistant (bottom-right) and choose “Talk to a human”. That also creates a ticket for our team.